Correcting Checks or Electronic Payments In a Previous Month
Incorrect Payment Total
In the Bank Reconciliation, click "Bank Fees or Check Correction". Use the fund that the payment was originally charged to for the Account (use the Check Report button at the upper right if you need to look it up). If the check amount on the bank statement is higher than in Jewel, your correction will be an expense. If the bank statement shows a lower amount than is recorded in Jewel, your correction will be an income. The Date will be the date the check cleared your bank. The Memo will say "Correct ck#1234 to match statement" or something similar. Click Add Entry to finish. The correcting entry and the incorrect check, added together, should equal the amount of the check on the bank statement, so both should be checked off in the reconciliation.
If you don't get your correcting entry right the first time, click General Journal Entry (in the Add Entry box), then click the Previous button to find the entry. Click Edit Entry, make your changes, and click OK to return to the Bank Rec page.
Incorrect Account
Use Transfer Funds to take the money from the correct bank account or local fund and replace it into the incorrect account or fund. Note the check number you are correcting in the Memo.
Incorrect Check Number
Contact your technical support for assistance.
Duplicate Check or Electronic Payment
If your duplicate check uses a check number that you wish to use for a real check, contact tech support for assistance.
If your duplicate is an electronic payment or if you do not need to re-use the check number, simply go to Void a Check (below) to void the duplicate.
Void Check
If a check will never clear the bank (it was destroyed, replaced, stale dated (more than six months old), should never have been written, etc), go to Accounting / Void a Check, and void the check.
Remittance Checks
Remittance checks are intentionally difficult to correct, because in general, Jewel tracks the conference funds and writes the remittance checks automatically. However, occasionally corrections are necessary. Here are the instructions, though usually it's best to ask your support for help with correcting remittance checks.
Incorrect Payment Total
If Jewel's remittance payment does not match the amount that cleared the bank, you can use a General Journal Entry as described here to correct Jewel. You cannot use the "Bank Fees and Check Correction" button because that shortened form doesn't allow you the option to access Conference funds.
If you sent the wrong amount to the conference, but the payment in Jewel matches what cleared the bank, leave things alone. Jewel will keep track of how much was owed and how much was sent, and will adjust next month's remittance accordingly. If the error is larger than one month's remittance, you may wish to contact your conference office for advice on how to handle the discrepancy, rather than simply waiting.
Incorrect Account
Use Transfer Funds to take the money from the correct fund and replace it into the incorrect fund. Note the check number and which month's remittance you are correcting in the Memo. Follow the instructions here.
Incorrect Check Number
Contact your technical support for assistance.
Duplicate Remittance Check
Be very, very careful here. Usually duplicate remittance checks happen when a second check is written out of Local Funds. If that's the case, void the check written out of local funds. If that check has already been marked cleared in Jewel, or if you aren't totally, completely sure what to do, contact technical support. If you void a check written out of Conference Funds, then Jewel will think you still owe that remittance and add it to your next remittance. So if in doubt, ask for support.
Void a Remittance Check
Remittance checks can be voided in Accounting / Void a Check, just like any other check. But be aware that if you void a remittance check, Jewel will believe that you still owe those funds to the conference and will add them to your next remittance check. So if you aren't completely sure that you do still owe that money, contact your tech support for assistance.