Installing or Upgrading Auditor

Acquiring an Auditor Install File

The most recent version of Auditor (and of Jewel) for your conference are available in Reporter, on the My Account tab, so if you need to install or upgrade, start by asking the Reporter user for your conference.

If you can't get the needed file that way, contact Jewel sales at sales@jewelsda.com or 352-326-0092. We will need to verify that you have your conference's authorization to access Auditor before sending the file.

Installation

Double-click on the Auditor Install file you have received. Once the Auditor Setup screen has appeared, follow the prompts to complete installation.

Sometimes antivirus software interferes with the download or installation of Auditor. If this is the case, you may need to click "run anyway", "keep", "see more" or similar to tell the antivirus software that you trust Jewel. Or you may need to temporarily disable the antivirus software while you complete the installation.

Once the installation is complete and Auditor is open, go to Maintenance / Properties / Internet tab and enter your Auditor User Name and Password. If you don't know your password, and no one at your conference office can provide it to you, Jewel sales can provide you with a password.

Upgrading

To upgrade Auditor, you will need to acquire a new install file, as described above. Auditor does not yet upgrade via Help / Check for Updates like Jewel does.

Before installing the upgrade, make sure you know your Auditor User Name and Password, as you will need to re-enter them after the upgrade. They are located in Maintenance / Properties / Internet tab.

Then close Auditor and install as described above.