Reversing a Duplicate Void

If you go back to Void a Check after voiding, you will still see the check on the list, but the memo line will say VOIDED. This means you have successfully voided the check.

NOTE: Even after step one is successful, the voided check does not disappear from the Void a Check screen. It must be cleared during a reconciliation in order to leave the “uncleared” checks list.

If you still see the check on the bank rec screen, assume that it didn’t work, and void it again, the memo line will now say VOIDED twice! This means that your database now has $800 more than it should, and this will need to be manually reversed in order to fix. This should be avoided if at all possible. Don’t void and already voided check.

Reversing a Duplicate Void

When a check has been voided more than once, the bank reconciliation will have an extra electronic payment with an extra minus check amount. You won’t be able to click it off because there is no check to match it to.

Click on “Check Report” in the upper right of the screen, and find and click on the duplicate entry, identifying it by the electronic check number. Take a picture or a screenshot of it, because you are going to create a check that is its exact opposite.

Reverse the amount in both amount fields. For example, instead of $-800.00, use $800.00. Same “Pay to the Order of.” Memo will say something like "Reverse 2/28/26 duplicate void of ck#1966". Account is the same. Click the green “OK √” to save and close.

Go back to Reconcile: Click off both the duplicate and the reversal. They will cancel each other out, equal zero, and when you finish the bank rec they will disappear from the list along with the other “cleared” checks.

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